Diverse knowledge to support technical competence

Business Partners

TISI works with hundreds of domestic business partners, including core partners, in order to secure stable human resources. We are building relationships of trust with these partners, while trying to enhance each other's productivity and service quality by sharing the management policies of TISI, information exchanges, and face-to-face communications at networking events. We have a support system for onsite project teams to drive projects by sharing partners' information and providing matching services to link them optimally, according to their needs.

Partner Code of Conduct

We ensure that our business partners comply thoroughly with TISI's information security policy and compliance rules. To ensure that every partner has the same policies in place, we hold regular meetings to explain our system development and operation rules, as well as appropriate morals and manners.

Securing Stable Human Resources

We work closely with offshore system development companies to access a pool of high-quality human resources, which enables rapid low-cost development, while maintaining reliable TISI quality. Particularly in China, we have a system that gives us priority assignment of skilled engineers through business partnerships with large offshore development companies that have a wealth of experience in Japanese projects.

Security Audit

TISI audits offshore development companies every six months to ensure equal or better quality of information security than that of Japan. In its audits, TISI investigates potential information leakages to identify paths, audit logs, and so forth. Should a problem be found, TISI and offshore development companies would work jointly on measures to secure the development environment.

Sharing Best Practices

Seeking to improve quality and productivity, we conduct opinion exchanges and debrief meetings to ensure that creative practices developed by onsite development, operation, and maintenance teams are shared throughout the company. The best practices shared are used for failure prevention and service quality improvements. This system continues to evolve with the addition of new practices.

Sharing Development Know-How

By documenting and sharing the agile development know-how and case examples from each department, we are working to improve our development skills in a way that reflects customers' requests promptly. In addition, to facilitate know-how sharing we have a technical support and Q&A site for employees called Canal, through which in-house experts respond to technical questions.